Rua Prof. Manuel Viegas Guerreiro, 6C - Lumiar 1600-188 LisboaGet Directions Website
1.1. Known to all its employees.
1.2. Identifying the person in charge (general coordinator of the Plan) who is responsible for defining and monitoring its implementation, as well as the appropriate communication.
1.3. Updated in accordance with the guidelines of the Directorate-General for Health and the determined risk profile.
2.1. Clean & Safe 2021' training for the general coordinator (in charge) of the Contingency Plan.
2.2. Training or information on the Contingency Plan to all employees directly involved in the operation.
3.1. Availability of materials, products and equipment necessary for the operationalization of the COVID-19 Contingency Plan.
3.2. Information advising employees and customers regarding prevention measures and appropriate behaviour to mitigate the risk of contagion of COVID-19 available in a clear and accessible way.
3.3. Dissemination of information on the Government's contact tracing application - StayAway COVID.
3.4. Adoption, whenever possible, of dematerialised procedures.
4.1. Reinforcement, when necessary, of the communication channel with the Company's Occupational Health / Medicine Service.
4.2. Promotion of an appropriate precautionary and preventive conduct in relation to the outbreak of the coronavirus COVID-19.
5.1. Preference of partners and suppliers that adhere to the "Clean & Safe 2021" stamp or that have adopted measures that contribute to the control and mitigation of COVID-19.
6.1. Dissemination and verification of the minimum interpersonal distances defined by the Directorate-General for Health.
6.2. Creating, where possible, routes that avoid groupings and crossings between people, preserving minimum interpersonal distance .
6.3. The functional design of the spaces, in particular the reception area, if necessary and where possible, is reconfigured to ensure minimum interpersonal distance.
6.4. Minimization of noise/background music.
6.5. Reinforcement of the availability of alcohol-based hand sanitizer dispensers (at least 70% ethanol).
7.1. Display information, in a visible place, in accordance with the standards of the Directorate-General for Health, concerning the maximum capacity of people in each area, when relevant.
7.2. Provision of methodologies for access control and occupancy monitoring, if required.
8.1. Natural ventilation is preferred.
8.2. Perform proactive overhaul and maintenance actions, thorough cleaning and disinfection of the entire Heating, Ventilation and Air Conditioning system, when applicable and in accordance with the facility overhaul or maintenance plan.
9.1. The Hygiene Protocol should reinforce the Cleaning Protocols, particularly on surfaces and equipment with greater handling and interaction with customers (including desks, light and lift switches, door knobs, cupboard handles, store windows, ATM machines, rest seats).
9.2. Cleaning equipment and materials are single-use wherever possible, and are disposed of or discarded after use.
9.3. Wet cleaning shall be preferred to the use of dry cleaners, unless they are wet cleaners.
9.4. All general waste from the accommodation shall be deposited in lidded, non-manual opening waste bins.
9.5. Procedures shall be in place to ensure the proper sanitation of vehicles in accordance with the guidelines of the Directorate-General for Health.
9.6. The sanitation of equipment, eventually delivered to customers, is mandatory and done in advance.
10.1. Availability of 'Individual protection and hygiene kits' for customers and relevant information on procedures to be taken.
11.1. The internal communication protocol in case of suspicion of an infected occupant (employee or customer) is defined.
11.2. The procedures for following up the occupant are known throughout the staﬀ.
11.3. It is ensured that the customer identified is taken immediately to the Isolation Area or to their room (according to the situation).
11.4. An Isolation Area is identified in the building, which can be quickly transformed into an isolation area even if it has other functions, and during the period of existence of suspicious situations.
11.5. The Sanitation Protocol for the Isolation Area and spaces occupied by him/her is activated, in accordance with the guidelines of the Directorate-General for Health.
12.1. Waste bins specifically dedicated to the disposal of masks, gloves, or other disposable protective material from customers are available, whenever possible.
12.2. Entrances, where relevant, are provided with carpets that contribute to the disinfection of the interior spaces and are suitable for the expected flow of occupants
12.3. In common sanitary facilities, adequate supply of materials and equipment, such as liquid soap, alcohol-based hand sanitizer (at least 70% ethanol), ideally with automatic dispenser, and waste bin, is ensured.
12.4. Hand drying is done with individual, disposable paper towel dispensers.
The 1st country in europe to get the “Safe Travels” badge recognizing our commitment with providing safety to all.
Companies recognized with the Clean & Safe stamp are also recognized as SAFE TRAVELS Companies