Frequently Asked Questions
How can I protect myself from COVID-19?
Despite the ongoing Vaccination Plan, it is very important to continue to comply with the 5 preventive measures:
- Social distance: keep a distance of at least 2 meters
- Mandatory use of a mask, according to the Directorate-General for Health guidelines
- Personal hygiene, including hand washing and respiratory etiquette
- Environmental hygiene, such as cleaning and disinfection
- Keep an eye out for any symptoms of the disease:if you experience cough, fever, loss of smell or taste or have difficulty breathing, you should isolate yourself from other people and call 808 24 24 24
Where is the use of a mask mandatory?
The use of a mask or visor is mandatory for people over 10 years of age (unless contraindicated by a medical certificate) in all closed spaces and in all areas not excepted by the Directorate-General for Health , and when using public passenger transport, including transport air, as well as in the transport of passengers by taxi or TVDE.
Does the visor replace the mask?
No. The mask is the device that allows to cover the mouth and nose (barrier method) protecting the droplets that are expelled through sneezing, coughing or speaking. The visor can be used, but always as a complement to the mask.
Are there any other mandatory rules?
In all places open to the public, the advertised rules of capacity, permanence and physical distance must be observed.
Which activities are closed?
The opening of establishments / companies / services is defined by the Government according to the evolution of the pandemic situation
Is it safe to go to the beaches?
Yes. You should consult in advance the “info praia” App to check the occupation of each beach.
- Green: low occupancy
- Yellow: high occupancy
- Red: full occupancy
Is it safe go to other places with tourist interest?
Yes, the use of these spaces has been planned, so all the important measures are implemented. You may check Clean & Safe stamp holders on this platform.
Is compliance with Clean & Safe requirements by the stamp holders monitored?
Turismo de Portugal and industry associations verify compliance with the requirements by Clean & Safe stamp holders through random audits or following a complaint or negative assessment of their Clean & Safe performance. In 2020, Turismo de Portugal removed 107 Clean & Safe stamps for non-compliance of requirements. 1000 audits were carried out until february 2021.
Which COVID digital certificates are supported?
The following COVID digital certificates are accepted:
a) Vaccination certificate, attesting the complete vaccination schedule of the respective holder, for at least 14 days, with a vaccine against COVID-19 with authorization for introduction on the European market;
b) Test certificate, certifying that the holder was subject to:
i) A molecular nucleic acid amplification test (TAAN), within the last 72 hours, with negative result;
ii) A rapid antigen test, within the last 48 hours, with negative result;
c) Recovery certificate, certifying that the holder has recovered from an infection with SARS-CoV-2, following a positive result in a TAAN test performed more than 11 days and less than 180 days ago.
When is it mandatory to present a COVID digital certificate (for vaccination, recovery or testing)?
The presentation of a digital vaccination, recovery or testing certificate is required when accessing:
- Tourist establishments and local accommodation;
- Events with marked places (eg cinemas and theaters);
- Casinos, bingos or similar establishments;
Mandatory negative test is required, even for vaccinated people (or digital recovery certificate), when accessing:
- Home visits;
- Visits to patients admitted to health facilities;
- Large events without marked seats (or in improvised venues) and sports venues;
- Discos and bars.
What are the rules at the borders?
Mandatory negative test is required, even for vaccinated people (or digital recovery certificate), for those who arrive in Portugal by:
- Plane. Sanctions for airlines (20 thousand euros per untested person arriving in Portugal);
- Land, from countries outside the EU and from EU countries considered to have a red or dark red risk level.
For those who arrive in Portugal by land, from EU countries considered to be at low or moderate risk:
- The presentation of a digital certificate of vaccination, recovery or testing is required;
Information about the risk level of EU countries: https://www.ecdc.europa.eu/en/covid-19/situation-updates/weekly-maps-coordinated-restriction-free-movement
For those who arrive in Portugal by land, coming (in the last 14 days) from southern African countries, namely South Africa, Botswana, Eswatini, Lesotho, Mozambique, Namibia, and Zimbabwe:
- A COVID-19 test and 14 days of prophylactic isolation at home or in a place indicated by health authorities are required.
More detailed information can be found here: https://www.visitportugal.com/en/content/covid-19-measures-implemented-portugal